Shipping and Delivery
At Creator Cosmos, we strive to provide our customers with reliable and efficient shipping services. This Shipping and Delivery policy outlines how we handle the shipping of your orders and what you can expect from our delivery process.
Shipping Information
Order Processing:
- Orders are typically processed within 1-2 business days after payment is received.
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Options:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
- International Shipping: Delivery times vary based on location, typically within 10-15 business days.
Shipping Rates
- Standard Shipping: Rates vary based on destination.
- Express Shipping: Rates vary based on destination.
- International Shipping: Rates vary based on destination.
Free Shipping: Enjoy free standard shipping on all orders over $50 within the continental U.S.
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number. You can track your order using the provided link to stay updated on its delivery status.
Delivery Times
Delivery times may vary based on your location and the shipping method selected. Please note that weekends and holidays may affect delivery times.
International Shipping
For international orders, please be aware that customs and import duties may apply. These charges are the responsibility of the recipient. Delivery times for international shipments may vary depending on the destination country’s customs procedures.
Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses.
- Certain products may have specific shipping restrictions due to size, weight, or regulatory requirements.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund.
Contact Us
If you have any questions or concerns about your order, please contact our customer support team at support@creatorcosmos.com. We are here to help!
Thank you for shopping with Creator Cosmos! We appreciate your business and are committed to delivering your products quickly and safely.